Botanical Facial Cleanser, Moisturizing Face Wash, Natural Skin Care Makeup Remover, Gentle Face Cleanser

Shipping from United States

Processing time

1-3 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Frequently Asked Questions

Premier Bath & Body Care's Policies

SHIPPING:
Unless otherwise stated, all listings are shipped within 1-3 business days via USPS with tracking and delivery confirmation provided. We make it a priority to swiftly process and ship all orders, typically on the same day or the following day of placement. We do NOT ship on weekends or Holidays. Please note that the estimated delivery date is the processing time Example: (1 – 3 business days) + shipping transit time. Currently, we only ship within the Continental US.
*Orders totaling $100 or more may be subject to Signature Confirmation upon delivery.

Do you ship to third-party freight forwarding or mail redirection addresses?

No, to protect our customers and ourselves we will not accept these types of address due to the high instances of orders not showing being received. If an order is placed by having one of these addresses, we will have no choice but to cancel the order.

SHIPPING ADDRESS:

The buyer is responsible for providing accurate shipping info on all orders. Any additional charges incurred for returns or extra charges by the freight company due to erroneous information are at the BUYERS’ EXPENSE. All refunds will have the original postage deducted even if the order was shipped for free. If reship is requested, then a deliverable address must be provided, and the additional postage fee will be collected before any orders are reshipped.

Returns & Exchanges

Due to the natural state of our products, we do not accept returns and Exchanges. If for any reason you should have a problem with your order, please don’t hesitate to contact us so the issue may be resolved.

DAMAGED IN TRANSIT

In the event that your item arrives damaged, kindly notify us with clear and detailed photos WITHIN 24 HOURS of delivery to facilitate a prompt resolution.

DELIVERY ISSUE

The tracking shows delivered but I have not received my package.
I have experienced more than once where the mail carrier discovered the package at the end of their shift, so they scanned as delivered and they deliver the next day.

PLEASE NOTE: Regardless, IMMEDIATELY contact your local post office responsible for your deliveries and report the issue requesting the GPS COORDINATES of the delivery location. This will determine the exact address the package was delivered to so it can be retrieved or if there was a theft you will need to report to the police. Just remember the quicker an issue is addressed the better the outcome!

DELIVERY DELAYS

We prioritize the prompt processing and shipping of all orders, usually fulfilling them on the same day or the following day of placement. Once the package is handed over to the shipping company, we relinquish control over the delivery timeframe. Our objective is to ensure our customers receive their orders as soon as possible, which is why we expedite our shipping process. The stated processing time of 1-3 business days accounts for periods of high sales volume. The majority of our reviews states our quick shipping.